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Hearing Aid Repairs, Adjustments & Parts

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Hearing Aid Repairs and Parts

We do simple repairs on-site at any of our clinics. If you need more serious repairs, we can send hearing aids to the manufacturer. We can also obtain a quote for you prior to the commencement of any repairs so you know exactly how much you will be charged. Most hearing aids purchased in Australia have a three year warranty. If your aids are still under warranty most repairs are covered.

We stock a range of hearing aid parts, including batteries, wax guards and tools to clean your hearing aids. If you cannot visit one of our hearing clinics we can post out parts to you once payment is received.

If you want to learn more about hearing aids, check out our resources: 

1. Hearing Aid Types and Typical Cost of Purchase

2. The Best Hearing Aids On The Market

3. Guide to Choosing Hearing Aids

4. Analog Hearing Aids vs Digital Hearing Aids

5. 5 Ways Your Lifestyle Can Change With a Hearing Aid

6. Hearing Aid Tips and Troubleshooting

Gabe clinician doing hearing aid repairs Subiaco
Gabe, our audiometrist, repairing a hearing aid at our Subiaco clinic

Book An Appointment

For more information about our hearing healthcare services, please call (08) 9388 8003 or book online using the form below. We conduct the tests at our Perth based clinics, located in Subiaco and Duncraig, as well as at our Geraldton clinic.

Hearing Aid Adjustments

Hearing aids are precision instruments. They are set to match your unique hearing loss, however hearing changes over time. In order for you to continue to get the most out of your hearing aids, we recommend having your hearing tested every 12 months and having your hearing aids’ settings adjusted to match any changes. If you have noticed that your hearing aids are not functioning as well as previously, please make an appointment to see one of our audiologists for a hearing aid adjustment.

Hearing Aid Servicing

Hearing aids require regular servicing to ensure they are functioning correctly. We recommend having your hearing aids serviced annually, which can be done at the same time as an aid adjustment. We also recommend sending your hearing aid away a few months before its warranty expires for a complimentary manufacturer’s service. This involves us sending your aids to the manufacturer for you from one of our Perth or Geraldton clinics.
Please contact us for more details or to arrange this service.

What Hearing Aids Can We Repair, Service or Adjust?

If you are one of our clients and purchased your aids from any of our clinics in Perth or Geraldton, please call (08) 9388 8003 for all hearing aid repairs, parts or adjustments.
If you purchased your hearing aids in Australia from another provider, we can still help. Postage and handling fees, repair fees or reprogramming fees may apply.

If you bought your hearing aids overseas (in person or online) we will endeavour to help you. Not all hearing aids purchased outside of Australia are compatible with our equipment or software, and often these aids have shorter warranties than Australian bought aids.

In order for us to assist you, we will need the serial number of your aid(s) so we can check our software is compatible with them. Due to the time and risk involved, if your hearing aids require adjustment, repair, or reprogramming, fees will apply and you will be liable for damages to equipment caused by your hearing aids.

WHAT MAKES US DIFFERENT

Why Choose Us

Comfort & Satisfaction

Comfort & Satisfaction

No matter what your age or lifestyle, we offer precise hearing aid fittings and programming for comfort and satisfaction, tailored to you

Industry Leaders

Industry Leaders

We lead the industry in hearing support, with personalised treatment plans achieving a 97% success rate

Highly Experienced

Highly Experienced

With over 39 years of experience, we're deeply committed to enhancing your hearing and overall wellbeing.

Accurate Diagnosis

Accurate Diagnosis

We're dedicated to empowering you with the best and latest information so you can make the most informed decision

Hearing Aid Solutions

State of the Art Hearing Aid Solutions

As the longest running private clinic, our established relationships with top hearing aid suppliers ensures you receive the latest cutting-edge products at an affordable price

Local Hearing Specialists

Local Hearing Specialists

We're a locally owned business with internationally accredited hearing professionals. Proudly serving the WA community since 1985

Customised Service

100% Customised Service

We offer customised care for all ages with service that is tailored to your unique individual needs

Free Hearing Services

Free Hearing Services for Pensioners & Veterans

We offer free and subsidised services for Pensioners and Veterans and are Commonwealth Hearing Services Program accredited.

Testimonials

What Our Valued Clients Say About Us

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  • I brought my farther here for a second opinion So grad I did Service 5 star thank you Chantelle, for care and patience with my elderly farther. Professional, great range of hearing devices

    Angelica Alvarez Avatar Angelica Alvarez
    29 April 2023

    I experienced the highest quality of service this morning from the team at Hearing and Audiology in Subiaco. Thank you to Chantelle, Lyn, Rina and Shannon for the outstanding service provided. The team went above and beyond to assist and look after me. I highly recommend Hearing and Audiology's product, team, service & care.

    Marisa Wagner Avatar Marisa Wagner
    29 April 2022

    Very professional and friendly staff and service. Recommend Hearing and Audiology very highly.

    Jennifer Pritchard Avatar Jennifer Pritchard
    29 April 2019
  • Wonderful, helpful and friendly staff. Everything was explained very well. They’re happy to follow up if need be and the hearing aids have changed my life (and the wife’s as well). Life is much more enjoyable. I can hear the TV better without it being up really loud, and I can keep up with conversations. Thank you 🙏🏻 Ralph

    Frances Gould Avatar Frances Gould
    29 October 2023

    Excellent customer services and great custom made noise-plugs. Amenable to corrections to errors in factory production and was sent a free replacement pair 🙂

    Andy Crane Avatar Andy Crane
    29 April 2022

    I have been a client of Hearing & Audiology for about 10 years and in that time have purchased two sets of hearing aids from them. Mostly Gabe has attended to me but so too have Tina and Chantal on occasion. I have experienced only outstanding quality and professional service from all, including Julie at Reception. Gabe always goes the extra mile and his dedication and professionalism is unequivocally commended.

    Alan Simon Avatar Alan Simon
    29 April 2019
How to choose The right hearing aid
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The Definitive Guide To Choosing The Right Hearing Aid

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